Edinburgh, Scotland, United Kingdom
• Developed a data-supported, end-to-end scalable UX pattern
• Successfully managed a high-priority project on the company roadmap, prioritising key milestones,
• Took full ownership of development from kick-off to engineering hand-off,
• Communicated design concepts with project stakeholders and built a trust foundation with leaders up to 3 levels to develop a tailored solution for internal Amazon customers,
• Facilitated workshops to increase cross-organizational engagement and drive discussions towards a shared understanding of project goals,
• Conducted usability testing to measure project success and achieved high scores for user experience and satisfaction. Identified, iterated and addressed issues, resulting in an improved and successful final design,
• Developed a design solution for both desktop and mobile experiences, ensuring adherence to design system components and delivering a cohesive user experience across all devices