Led UX design of various internal Data & Machine Learning products for technical users such as Data Scientists, Data Engineers and ML Modelers.

• Amundsen (Open source data discovery and metadata engine) www.amundsen.io

• Verity (Data quality tool to improve debugging workflow by running scheduled checks)

• LyftLearn (ML tool for prototyping, developing, training, and deploying machine learning models)

• TCS (Experimentation tool that enables a broad spectrum of users across Lyft to configure, see the results, and share over 6,000 experiments per year)

• Metrics Portal (Allows anyone to search, watch, and see detailed information about metrics across Lyft)

Led other cross-product UX design, future vision designs, cross-team workshops/presentations, and a cross-functional initiative to define the Mission & Vision for Data, Science & ML org.

Improved culture across design org and beyond through co-leading a program for new hires community, co-leading the Families ERG, and helping interviewer training.

• Focused on cross-functional collaboration: coordinated and facilitated 5+ interdisciplinary workshops between Product Management, Clinical, Informatics and Engineering teams

• Strategic planning and roadmap development incorporating customer and user research

• Iterative enhancements on flagship products: evolved the data exploration and visualization tools to be more modular, scalable and easily customizable.

Designed and shipped flagship product experiences that allow life sciences and health systems customers to utilize real-world insights for oncology precision medicine

• Created shared product vision by synthesizing the internal and external perspectives into tangible storyboards and vision prototypes

• Nurtured the relationships with our major customers through validating their user needs, envisioning desirable user experiences and continually integrating their feedback in the design process

Grew the design practice and shaped the team identity, goals, processes and culture

• Led user research, developed personas, socialized methods, and drove decisions based on user insights

• Fostered cross-functional collaboration and inclusive design

• Increased design's product mindset and involvement in requirements definition, scoping, feasibility assessment, data analysis, QA, clinical reviews, project management and documentation

• Managed contractors and interns

Led and managed multi-channel, customer and consumer experience design to

improve the quality of life for people with chronic sleep & respiratory diseases

Service Design: Led a range of new product/service development through research, planning,

design, testing and implementation of solutions in close collaboration with product,

marketing, development, operations teams

Strategy/ Facilitation/ Consulting: Consistently chosen as a Design Lead for high priority strategic projects; worked with C-Suite and management teams on business innovation strategy, cocreation

initiatives and planning of partnership and acquisitions