Greater New York City Area
Rivews is an SMS based health care mobile engagement company that uses two-way dialogues to improve patient engagement, experience, and health outcomes. By replacing legacy processes through customized use-case solutions, organizations can automate rich and meaningful conversations with patients.
Rivews' patient experience and survey platform enables organizations in holistically collecting, assessing, and understanding patient satisfaction scores in real-time. Rivews aggregates data such as provider names, locations, etc. to identify trends by a wide range of different metrics. Implemented at nearly 150 organizations, the platform has achieved over 1.8 million patient engagements with the leading patient survey response rate - 28%.
