Responding to RFIs, regulatory investigations, and litigations, leading cross-functional response teams and coordinating inquiry responses, owning documentation and communication efforts, and escalating where required to remove blockers and meet response deadlines.

• Led efforts to improve privacy compliance and understanding throughout the company—

implementing new documentation/processes to increase self-help capabilities and streamline

efforts, driving collaboration across cross-functional teams, and owning roadmap and OKR

implementation efforts

• Drove strategies for taking new product/service features from private preview to public preview—

and then to general availability

• Responsible for CPRA compliance across mobile apps—identifying apps in scope, leading meetings

with engineers and privacy managers, and designing a compliance plan

• Served on the Cookie Council, managing the compliance/communication of new cookie guidance to

privacy teams and championing the "voice" of privacy managers and engineers back to the Cookie

Council

• Core member of a regulatory compliance team, designing engineering privacy compliance programs

and processes and communicating requirements/expectations across privacy teams

• As a Privacy SME, partnered with Engineering in the advertising space to address key privacy/compliance issues—in addition to collaborating with teams across the Marketing and Consumer Business and Corporate, Legal and External Affairs organizations to build "privacy by design" and maintain trust with ad partners and end users

• Areas of impact included conducting privacy assessments, building and maintaining DPIA’s, responding to advertiser inquiries, handling incident response functions, and developing internal team processes and communications

• Held contract role through Design Laboratory, supporting the FICS Team (Fraud, Incident Response, Business Continuity, and Security) and providing project management oversight for the Security Review program

• Managed tool intake, information gathering, and approval activities—in addition to working with Security Architects and Tool owners to ensure tools met or exceeded Microsoft security and compliance requirements and to produce metrics and dashboards to accurate evaluate tool and program health

• Drove privacy program implementation with suppliers on a global scale for European Model Clause (EUMC), collaborating with resource managers to secure processes and meet deadlines

• Reported on project successes through daily syncs, spreadsheets, email, and weekly project milestone updates

• Served as Incident Response Manager—assisting in creation of a new IR intake tool, reporting status of incidents to leadership, and providing comprehensive support to ongoing fraud investigations

• Held contract role through Design Laboratory; worked with IT partners, functional/business systems analysts, customers, and vendors on complex projects to coordinate needed enterprise system enhancements; role required serving as an expert liaison between the business and IT organizations to enable technical solutions to meet emerging user needs and improve business performance

• Defined project interdependencies, communicated requirements and scope issues, and participated in driving all project phases to successful on-time resolution