• Launched eBay's intermediated global payout system in 190 countries, processing ~$800M in weekly payouts across banks, wallets and cards.

• Generated $50M+ in revenue by monetizing faster payouts and FX conversion in eBay's Top markets.

• Spearheaded the development of a robust multi-processor payout system with 99.9999% uptime and <0.02% payout error and delay rate.

• Led the definition of eBay’s global digital wallet strategy through market research and competitive analysis, driving incremental GMV and revenue.

• Reduced bad debt by 80% and accelerated revenue recognition by replacing monthly fee invoicing with direct deducting from sales proceeds.

• Boosted seller KYC pass rate by 50% using login-based payout bank information collection.

• Conceived and launched a global, reusable, platform independent - payment instrument collection framework used across 12 distinct payment flows at eBay, resulting in consistent user experience, accurate instrument collection and reduced fraud exposure; at a fraction of a development cost.

• Achieved 20% reduction in bad debt & 80% reduction in money floated by eBay by fundamentally changing eBay’s seller charging mechanism.

• Responsible for defining and executing eBay’s digital wallet strategy used by over 1M eBay users across US, DE markets on Web, iOS and Android platforms.

• Successfully completed multiple compliance projects related to GDPR and SCA across all eBay sites.

• Performed Product-market fit and pain point analysis for customers via demo, workshops, user experience interviews

• Launched an admin console for an account-based-marketing campaigns run across LinkedIn, Facebook and the Web

• Launched an improved onboarding experience to improve conversion by 5%

• Retained large customers by implementing effective Scale Pricing models.

• Helped launch a price and feature differentiated, segmented messaging product offerings.

• Improved international message delivery performance by ~ 15% and COGS by 3% (~70K/ month) by performing statistical modeling and data-driven experimentation on message routing algorithm

• Introduced automatic route failure detection and route healing capability to otherwise manual routing algorithm.