• Lead design on complex surgical planning and clinical operations application and manage design team

• Lead creation of product design system that will extend to company ecosystem

• Consulted clients on: product design and capabilities, digital growth strategy and transformation, business building and scaling, customer experience, and operational improvement

• Served sectors including: Healthcare & Life Sciences, Consumer, Insurance, Technology, Telecom, Energy, Real Estate & Architecture, Industrials, Advanced Industries, Public Sector and Defense

• Created Design x Foresight (Futures) process and methods expanding the firm’s Design Thinking offerings

• Contributed to Figma Design System maintained by client-serving Design team

• Led design on multiple apps utilizing AI/Gen AI

• Designed confidential user experiences / digital solutions for clients across many industries

• Started as first Lead Designer hired in new User Experience group

• Grew to Head of UX, managing UX and Visual Designers on all apps (e-learning, content authoring, and organization admin tools) for all segments (consumer, enterprise, and education)

• As manager, defined UX processes and tools, managed resourcing, hired and mentored designers, led UX strategy, directed design, contributed hands-on design, and ran design community of practice

• Designed new features and oversaw design vendor on Learn Languages product

• As lead designer, brought new Advanced English for Business product to market

• As lead designer, brought new Advanced Languages product to market merging learning content from multiple products into a consolidated UX and tech architecture

• Designed early version of consumer wallet in areas including: payment methods, incentives, settings, information architecture, and design patterns

• Led design on B2B enterprise app for pricing management, optimization, analytics, and playbooks