Provides mentorship, operational expertise, guidance and career development to team members. Develops and enhances team structure, and establishes roles and responsibilities for the team. Establishes team goals and works with direct reports on strategies for executing, measuring progress and sharing results. Identifies actionable insights, suggest recommendations and influence team strategy through effective communication. Develop a deep understanding of exploitation issues and how they affect our community, and drives strategy for execution, planning, measuring progress and sharing results. Delivers projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve and develop solutions. Coordinates with global cross-functional teams including Product, Engineering, PR/Communications, Public Policy, Legal, Quality and others to problem solve and develop solutions.

Builds programs, processes, protocols, systems, and strategies to prevent and manage the risk of abuse on our platforms. Drives execution and operationalization of the organization’s priorities by collaborating with large cross-functional teams including product, policy, legal and more. Influences decision-making within leadership audiences to drive greater consistency of process, practices and execution across organization-wide work-streams. Utilize strategic tools, systems, and data to help the team analyze trends and deliver insights to define goals and improve processes.

Responsible for understanding the architecture and integration points of Facebook's community support processes, products, and policies. Analyzes complex support flows and recommends process, policy, and product improvements. Tracks and analyzes key operational metrics to understand the support ecosystem and determine where to focus optimization efforts. Works with cross-functional partners to improve the community support experience and partners with regional teams to develop scalable solutions to support Facebook's global user base.

Responsible for the planning, coordination, synchronization, and resourcing of complex training to increase and sustain combat readiness for an organization totaling over 3000 personnel.

Responsible for the employment of 10 Black Hawk helicopters in support of Air Assault, Air Movement, Casualty Evacuation, and Personnel Recovery Operations. Develops training plans and allocates resources to build proficiency and readiness. Acts as mission approval authority for aviation and ground operations. Identifies hazards and emplaces controls risk. Responsible for the accountability and serviceability of more than $600 million in Army property.