• Designed complex financial workflows involving identity verification, account management, payment decisioning, audit states, and compliance-bound flows.

• Built a design system from scratch, defining tokens, patterns, and scalable components across multiple teams and platforms.

• Collaborated closely with engineering, PMs, and data teams to align UX with system logic, constraints, and regulatory guardrails.

• Created artifacts such as blueprints, logic diagrams, multi-step journey flows, and prototypes to support decision-making and cross-functional clarity.

• Simplified complex, data-heavy experiences to reduce cognitive load and improve trust for both internal users and external clients.

• Created net-new design system components to support complex data workflows, multi-role access, and advanced filtering/interactions.

• Worked with cross-functional partners, many new to design to establish shared workflows, align goals, and build design maturity.

• Translated ambiguous technical requirements into clear user journeys, interaction models, and high-fidelity prototypes for internal-facing tools.

• Mapped data pipelines and constraints to inform UX decisions and ensure accuracy, clarity, and trust in high-stakes flows.

• Built NUVUN, an AI-powered research assistant that synthesizes insights, supports decision-making, and accelerates ideation for teams working in healthcare, finance, and operations.

• Designed AI-assisted workflows such as conversational guidance, personalized dashboards, and prediction-driven UX.

• Developed structured prototypes that represented system states, conditional logic, and cross-surface patterns.

• Developed modular component systems and logic-based prototypes in Figma and Cursor to test reusable, data-driven UX frameworks.

• Acted as a strategic design consultant across multiple enterprise projects, defining vision and aligning UX strategy with business goals.

• Partnered with product leadership to prioritize roadmaps, using A/B testing and validation frameworks to drive evidence-based decisions and optimized user experiences for subscriptions or conversions.

• Established design ops practices that scaled consistency, improved cross-team collaboration, and accelerated delivery.

Clients included MedBridge, Boost, and public-sector digital infrastructure.

• Designed internal tools and workflows for complex authentication, data entry, and multi-role systems with strict compliance requirements.

• Created reusable frameworks, documentation, and components to unify patterns across teams and accelerate design and engineering velocity.

• Supported teams unfamiliar with design by facilitating workshops, framing problems, and defining structure in ambiguous spaces.