• Recommended and implemented solutions based on assessing the needs of the business and resources available
• Optimized operations by developing and implementing tools that transfers relevant data across different parts of the business
• Automated repetitive tasks which enabled teams to complete their daily tasks more efficiently
• Collaborated with team managers to identify and assess what information is needed to close communication gaps between teams
• Responsible for researching, pitching, and implementing an LMS for a new program which lead to a successful pilot
• Responsible for developing, maintaining, and collecting data sources used to make day-to-day decisions across the entire business
• Managed a global fleet of facilitators that were resourced for sessions held across six continents
Technical Skills: JavaScript, Google Apps Script, Python, SQL