Full stack developer for climate resilience GovTech software. Developing for web and mobile applications.

Worked as a full stack developer on a new SaaS platform built in Javascript with a React/Node.js framework.

Experienced an iterative, agile development process on a small team.

Successfully completed an apprenticeship program.

Addressing escalated customer concerns, dispute resolution, fraud investigation, new hire training, Quality Assurance, maintenance and expansion of internal resources for representatives, upkeep and optimization of user facing Help Center articles.