• Proposed, designed and led implementation of highly available, type-safe dynamic configuration system
• Diagnosed and resolved stability issues, e.g. improved Redis performance 4x while reducing server costs 20%
• Directed overhaul of marketing website infrastructure and deployment process, reducing downtime over 10x
• Oversaw the operations pager rotation; prioritized and developed improvements in on-call scripts and tools
• Built full-stack product functionality and developer tools in JavaScript, TypeScript, Python and Scala