Raleigh-Durham-Chapel Hill Area
I lead initiatives that apply AI and automation to solve complex problems, scale solutions, and deliver measurable business impact:
• AI-Powered Meetings — Built Meta’s internal AI meeting platform with real-time transcription, automated action item extraction, and intelligent follow-ups, transforming collaboration across global teams.
• Automated Lead Ads Optimization — Designed and launched an AI/ML-powered solution with preset best practices and marketing science–backed recommendations, driving a $38M quarterly lift in leads revenue.
• Small Business Call Center Program — Created Meta’s first call center program for small businesses, integrating AI-driven solutions and onboarding incentives, resulting in a 17% increase in active advertisers.
• Instagram Commerce Onboarding — Led the engineering effort for Instagram Shopping’s first onboarding program, applying automation to streamline merchant adoption and delivering an 8% lift in monthly active shops.