• Led the review of instant games submitted to the Facebook Play platform, ensuring compliance with Game Quality Guidelines and Platform Quality Criteria.

• Collaborated closely with Strategic Partner Managers and product management teams to provide developers with detailed evaluation feedback.

• Conducted reviews of all in-game events for instant games to maintain quality and alignment with platform standards.

• Optimized and updated the Enhanced Quality Review Criteria and Guidance, the Instant Games Playbook, and the In-Game Events Creation Guidelines.

• Created and shared monthly Quality Review Highlights with cross-functional teams to inform and align stakeholders.

• Own the creation and development of data.ai’s next-generation flagship products, Game IQ and App IQ, that help top companies and brands within the gaming, media, and entertainment industry win on mobile

• Applying the industry standard taxonomy of mobile gaming/apps onto the top games/apps in the global market; analyzing and categorizing games/apps metadata and deploying and maintaining this data into Game IQ and App IQ

• Mainly responsible for managing and optimizing the details, developing or updating standard operating procedures for all business operational activities, working with cross-functional teams to achieve business targets, and ensuring the team has a high-quality tagging result

• Troubleshooting problems as they arise and escalating issues through the proper channels

• Keeping up to date on current market trends in mobile gaming, listening to feedback from customers

• Showcasing the power of the taxonomies through demos and presentations internally and externally

• Optimized problem-solving processes and ticket-handling processes through data-driven insights and collaborative efforts, enhancing efficiency and customer satisfaction

• Facilitated communication with Product teams, providing valuable feedback to drive ongoing product improvements

Accomplishments:

• Created the QA system for the tagging team and improved the tagging quality by 20% in 6 months

Structured the operations team and successfully created the taxonomy for two major products and launched them in the market – Game IQ and App IQ

• Collaborated with the global sales team to engage major gaming customers like NetEase, Tencent, and miHoYo and closed the deals

• Created the tag creation process for Game IQ and App IQ and successfully tagged and released 1,000+ games and 1,500 apps on the platforms

• Work closely with the localization team to proof-reading the tag’s definition in Chinese

• Applying our industry-standard taxonomy of Mobile Gaming to the top games in the global market; analyzing and categorizing games metadata, and deploying and maintaining this data into GameIQ

• Be the thought leader around trends in the global market and lead discussions through blog posts, webinars, and (customer) speaking engagements

• Mainly responsible for VAVA 4K Ultra Short Throw Laser TV marketing partnership establishment

• Develop a strategy to achieve KPI goals and work with other stakeholders to achieve product requirements

• Help the business grow social media product sales

• Brainstorming with the internal teams to create new project strategies

• Prepare proposals and contract documents

• Generate the potential leads and arrange business meetings and one-on-one conversations with prospective clients

• Develop strong and effective working relationships with the internal teams

• Actively monitor market trends through personal contact with clients and industry-associated meetings/events and seminars

• Making professional decisions in a fast-paced environment

• Deliver an excellent client experience at all times, ensuring client needs are met or exceeded

Accomplishments:

• Partnered with Tencent team (Next Studios) and YouTube influencer: Brock St. Clairto (36.5K subscribers on YouTube) live stream product demos by playing Crown Trick and Metal Revolution