Incubating an AI-first platform connecting LLMs to EHR’s to empower nursing administration for post-acute care. Mission is to give clinicians tools to provide seniors the best possible care.

Product leader, founding company exec; defining roadmap and strategy, owning product development and execution, leading eng, data, UX, strategy, and operations

Increased customers 50x from 10 to 500+ facilities in 6 months

Building AI-first enterprise platform for post-acute care using LLM tech and consumer UX to improve reimbursement ($XXXk/month/ facility), compliance, and care

Grew company 100% in first 6 months, hiring all functions, defining company identity, brand, and values, and scaling internal norms and tools

Created GTM approach, including campaigns, conferences, and customer enablement

Head of product team and portfolio, responsible for legacy RCM payment platform, add on apps, and 0-1 innovations with $100m+ ARR, delivered 3-5x ROI for healthcare providers

Led and coached 15 PMs, including managers of managers, who collaborated with R&D (100+ eng, UX, data, ops) and Commercial (50+ client managers, sales, marketing)

Repackaged product offering for greater value-alignment and product-market-fit, in service of 3-year vision for growth through diversified and defensible value drivers

Drove efficiency by sunsetting under-performing products (cost savings $Xm+), continued investment in high potential AI experiments, and launch of net new product lines

Founding team for Customer Advisory Council; executive sponsor of 3 clients; created product:commercial partner program to create a feedback loop between client needs and product, improved customer retention xx%

Scaled deployment processes, reduced time to customer impact by XX%+ in 2 quarters

Instituted and ran executive-level strategic Portfolio Reviews, resulting in cross-functional alignment and streamlined go-forward investment impacting 75% of the company

Created learning and development materials with external vendors and internal practitioners to level-up the PM discipline, formed and led ‘Women in Product’ group to improve time to hire and increase employee engagement

Refactored the competencies and career ladder to create efficient paths for promotion and retention decisions (hired 3 external/1 internal, promoted 4 internal)

Google Contacts serves XXXm+ MAU across the Android Contacts mobile app, a web interface, a WearOS app (Pixel, Samsung, and others), Enterprise Workspace, and Google People API (1P and 3P).

Defined multi-year vision and strategic implementation plan spanning 8 product teams

Launched Pronouns to XXm+ MAU for Google Workspace

Developed a data-driven decision making culture to direct strategic planning across functions. Increased launch velocity 220% in a year

Group Product Manager for Analytics (June 2021)

Group Product Manager for Digital Foundations (Feb 2020)

Group Product Manager for Event Intelligence (Oct 2019)

Launched a deep investigation into an ambiguous problem space to develop new thought-leadership that fundamentally shifted the market opportunity for PagerDuty.

Inspired and aligned a new, nimble experimental team to test out a hypothesis. The demonstrated success grew into a group composed of several teams. The group's thought-leadership influenced executives and shifted corporate strategy.

Scaled the team to hire new PM's and recruit internal PM's. Partnered with recruiting to develop new recruiting and interview strategies to generate a high quality pipeline and prepare candidates for successful experiences

Lead strategy and execution of a new data type; developed partnerships for new integrations and opportunities in change management and triage

Group Product Manager for AIOps group composed of three product teams, growing PagerDuty's machine learning capabilities into a successful new stream of revenue. Managed a team of PM's to execute and deliver on machine-learning features as part of our AIOps strategy, the first new SKU on top of the evolving PagerDuty platform