• Fixed bugs as needed and kept up to date with any assigned tickets on JIRA

• Addressed customer concerns with existing features and implemented customer asks as necessary

• Worked with product managers and designers to design and implement new features

• Designed and created a new logging feature for customers using Typescript and Go that provided customers with more information when they tried to connect with an integrated third party application

• Developed custom frontend components in React to be used across the organization easily on the backend

• Worked on-call shifts after-hours, diagnosing and fixing critical issues on beta and production servers, and performing other on-call tasks as needed

• Interacted with clients and internal account managers to troubleshoot issues across all environments

• Utilized Node.js and React to build a feature that allowed end users to log in to a third party to extract necessary information for their application or have that information automatically entered by answering a few simple questions

• Fixed bugs on both the front and backend

• Implemented unit and integration tests and worked with QA Engineers to develop testing plans for new features

• Implemented and organized a digital filing system to convert to a paperless office, decreasing document retrieval time by 300% upon implementation.

• Administers office operations including, but not limited to, managing and overseeing the office’s interns, ordering supplies for the office as needed, and providing administrative support