Technical Lead - User Management for Auth0

• Improved team capacity by creating process and supporting distribution of projects to engineers.

• Reduced support rotation overhead by identifying, advocating and devising solutions to complex issues.

• Lead projects from zero to general release, providing capabilities used by thousands of customers and millions of users.

• Fixed scaling issues while reducing cost by providing greenfield instrumentation for serverless architecture.

• Designed, developed and maintained services deployed to AWS ECS and EKS

• Distributed activity monitoring for connected devices

• Defined communication interface for device communication

• Lead and participated in technical documentation reviews

• Worked with product to define requirements for platform components

◦ Designed and implemented services to handle next generation of hub device connectivity

◦ Improved monitoring, tooling and test coverage of the SmartThings ecosystem

◦ Worked with external teams to develop architecture and product facing documentation

◦ Helped grow team through mentorship, documentation, onboarding and presentations

◦ Expanded functionality distributed to SmartThings Edge

◦ Created microservices to facilitate migration off of the monolith

◦ Optimized hub command delivery handling improving scalability and resiliency

◦ Patched security holes in hub emitted message handling

◦ Improved modeling of Zigbee and Z-Wave specifications

◦ Optimized marketplace backend handling significantly decreasing load time

◦ Patched security holes in sandbox exposed APIs for file storage

◦ Maintained monolith