Pleasanton, California, United States
Design Lead for Workday's Financial Management and Supply Chain Management Product.
• Lead the product vision through the exercises of design thinking workshop and Journey Mapping utilizing research data to inform product roadmap with cross-functional teams.
• Collaborated on large UX initiate via conversation design, storytelling and storyboarding to communicate complex use cases, design ideas and align shared goals with stakeholders.
• Researched and delivered the designs for Intelligent Work Queue for Account Payable Product incorporating Machine Learning and Optical Character Recognition (OCR) capability to facilitate workflow automation and efficiency as major enhancements.
• Conducted rapid design iterations and prototypes to improve Workday’s Supply Chain Inventory Mobile Application and moderate series of on-site research and usability testings.
• Delivered designs for Workday’s communication framework that utilized multiple devices and product lines including Campaign Management, Notification Designer and Inbox integration with Outlook add-on.
• Speaker for Women @ Workday and Asian Pacific Islander EBCs Speaker Series. Presented on having caring communication and fulfilling relationships in the workplace, inspiring by the book “Radical Candor”.