Greater London, England, United Kingdom
Own documentation for:
Email Security
DMARC Management
Network Firewall
Security Center
• Publish 15+ content pieces per sprint using a docs-as-code approach, leveraging Git, GitHub, Visual Studio Code, and CI/CD pipelines to maintain high-quality, version-controlled documentation.
• Collaborate with product managers, product designers, software engineers, solution engineers, technical marketers, and customer success to gather information and feedback.
• Develop documentation, tutorials, and structured learning paths aligned with the company style guide to ensure consistency and clarity across products.
• Design technical diagrams using Figma to support product documentation.
• Lead product workflows using Miro to create a logical content strategy.
• Conduct quality assurance of products on the Cloudflare dashboard to verify the accuracy and clarity of technical documentation.
• Manage a high volume of projects to keep pace with shifting release schedules and business priorities.
• Use Google Gemini for productivity and content analysis.