• Upheld a safe and on-brand experience through creative problem solving, anticipating the needs of others, and seeing through others perspectives

• Produced and distributed user survey, led client and user interviews

• Examined obstacles using heuristic evaluations for a non-profit website

• Generated user persona, wireframe sketches, and assisted with lo-fi mobile prototype

• Created content and wireframes for a Dietitian’s mobile app for travel related meal preparation

• Implemented efficient processes using new project management applications increasing productivity by 25%

• Composed participant communications globally for 200 programs per quarter

• Analyzed and organized reports to track attendance of participants

• Transferred teams to expand on the design of efficient processes for streamlined scheduling and communication

• Led and designed an internal website to create a comfortable experience for stakeholders

• Presented new processes for managing programs and participant support

• Simplified logistics, including scheduling, calendar management, AV support and shipments

• Developed and maintained relationships with stakeholders and attendees to help market the space