• Facilitates the client’s vision by researching, creating surveys, interviewing, sketching, and deciding between multiple solutions for digital products.

• Illustrate design ideas using user stories, process flows and sitemaps

• Develop UI mockups and prototypes that clearly illustrate sites function and look

• Utilizes design tools such as Figma, Adobe CC, Webflow, and Maze

• Adheres to accessible and industry standard fonts, colors and images

• Collaborates with fellow UX designers, researchers, and team members to generate ideas and facilitate meaningful feedback sessions.

• Collaborates with cross-functional stakeholders (developers, project managers, and other internal teams) to ensure the design can be effectively implemented.

• Knowledgeable of HTML, CSS, Javascript, and responsive design

• Constantly solving real world problems and delivering multiple solutions, based on user centered design and research

PROJECTS:

Brightwheel | Mobile App

Brightwheel is a childcare management software for preschool staff, teachers, and parents

This project validated the problem of users being overwhelmed with too many communication tools

My solution was a simple, clean prototype allowing users to communicate via a group page on the platform

Facilitated research to produce surveys, personas, user interviews and customer journey maps

Produced an MVP allowing users to share media, communicate on a forum, and view resources

Paired | Mobile App

Designed a mobile app that helps couples discover new wine and food

Tools Used: Figma, Useberry, Asana, Miro

Generated user flows for users to sign up, browse meals, and check out

Facilitated research to create user personas, empathy map, and customer journey map

Utilized user research to design sketches, wireframes, prototypes

• Improved key processes by analyzing metrics and pitching solutions to multiple departments

• Selected to be a part of the Leadership Development Program and presented a business case for the CEO and the entire company of 80+ people advocating for a new operational workflow

• Specialized in coordinating vendors for 6 – 10 emergency requests per day for all clients

• Called and emailed high level executives daily to schedule service requests for 50+ retail stores

• Sourced and onboarded 30+ providers to the vendor network within first two months

• Negotiated with vendors to receive 3+ bids on every service request

• Completed the highest percentage of available requests on the team during the first month of the job