Mountain View, California, United States
Worked on the QuickBooks Live product, implementing various features to onboard and offboard new customers.
Contributed to the QuickBooks Live platform by designing and participating in high-level architecture and leading several projects with a team of 3 to 4 engineers, achieving significant customer impact.
Developed the customer onboarding platform for QuickBooks by integrating appointment scheduling and WebRTC, resulting in an increase in the onboarding rate from 2% to 21%, and a revenue boost of $500K for each 1% increase in onboarding.
Worked on AI integration to understand and address diverse customer needs and complexities.
Managed high-scale A/B testing projects across multiple platforms with substantial user traffic (4,000-7,000 impressions per day), successfully integrating these tests into the main product upon maturity.
Designed and integrated an integration suite for QuickBooks Live and created a Jenkins integration suite.
Collaborate daily with project managers and UX designers to integrate new features into Intuit's ecosystem and deploy various projects successfully.
Led a team of 3-4 engineers on several internal projects, ensuring the timely delivery of each project.
Developed an integration testing ecosystem using Playwright, implementing one pull request per release, and built a CI/CD pipeline for production code sanity by running a test suite periodically.
As a key engineer on the team, took responsibility for multiple components in the QuickBooks Live platform, ensuring operational excellence.