• One of thirteen to be selected for Citi Service Year, an opportunity for top incoming analysts to spend a year working at NYC-based nonprofit organizations

• Managed JIRA service desk, troubleshooting 50+ tickets per week

• Audited user accounts including Zoom Phone, Okta, Google Suite, and Adobe to remove redundancies, saving thousands of dollars in subscription costs

• Tutored K-5 students during weekly sessions in reading and literacy, focusing on key phonics concepts and comprehension skills

• Graded hundreds of homework assignments using Python script, allowing CS110 students to get quick feedback on their performance in class

• Held weekly office hours, providing extra help to students and teaching Python fundamentals