A detailed usability evaluation addressing usability barriers, highlighting areas like readability, intuitiveness, accessibility, and navigation for enhanced inclusivity.

Overview

This project involved conducting comprehensive usability testing to identify and address barriers that users face when interacting with digital products. The evaluation focused on key usability dimensions including readability, intuitiveness, accessibility, and navigation to create more inclusive user experiences.

Role & Responsibilities

As the UX Researcher and UX Designer, I was responsible for:

Planning and conducting usability testing sessions
Analyzing user behavior and identifying pain points
Documenting findings in detailed usability reports
Providing actionable recommendations for design improvements

Tools & Methods

Figma - Design prototyping and annotation
Notion - Research documentation and organization
Otter - Session transcription and analysis

Key Focus Areas

Readability

Evaluating text legibility, font choices, contrast ratios, and content hierarchy to ensure information is easily consumable by all users.

Intuitiveness

Assessing how naturally users can understand and interact with the interface without extensive instruction or prior experience.

Accessibility

Testing compliance with accessibility standards and ensuring the product is usable by people with diverse abilities.

Navigation

Examining the information architecture and navigation patterns to ensure users can efficiently find what they need.

Outcome

The comprehensive usability report provided stakeholders with clear insights into user pain points and actionable recommendations for creating more inclusive and user-friendly experiences.