➜ Serving as a Data Architect for Sales and Marketing technology, leading the design of data pipeline architecture for re-platforming as part of a new Marketing SaaS platform onboarding. Conducted analysis of SaaS data constructs and integration patterns to enable seamless data ingestion. Collaborated with enterprise data architecture and governance teams to develop and align data governance guidelines with organizational standards. Worked closely with Product teams to clarify requirements and achieve consensus on solution design.

➜ Led the design and implementation of a scalable, configurable data pipeline for the Customer Chat Bot self-help program. Built a system to scrape content from multiple sources and seamlessly integrate it into a generative AI pipeline. Facilitated the creation of vector indexes to enhance search functionality and enable context-aware response generation.

➜ Spearheaded the design and implementation of a scalable and configurable Customer Journey Platform, built from the ground up. Established robust data pipelines incorporating message queues, a transformation and standardization framework, and optimized database design to enable seamless data flow and processing.

➜ Led Customer Support tool enhancements during the eBay-PayPal split, collaborating with key stakeholders to define requirements. Directed technical design for the public REST API, ensuring seamless authentication, backend interactions, and infrastructure planning. Successfully implemented the PayPal-eBay interface without business disruptions.

➜ Led an effort to optimize the performance of Customer Support (CS) tools when accessing customer activity log database, which is critical for compliance/legal audits and traffic monitoring.

➜ Led multiple programs in parallel covering all aspects of development lifecycle like requirement analysis, effort estimation, design, implementation, code review and deployments.

Health Basic

Individual project built to utilize learnings of a front end JavaScript library. The project included full development lifecycle starting from ideation, design , implementation and testing.

The application can be used by general public to track their diet, evaluate oral habits affecting their oral health. This application will provide a platform for users to interact with registered medical practitioners to help answer their health-related concerns anonymously. The interaction can be available through online chat or one to one messages.

Technology stack included HTML5, CSS3, Bootstrap, AngularJS, NodeJS, Express, Socket IO.

Destinalysis:

Individual project built from scratch covering all aspects of full stack JavaScript. Destinalysis brings you the essentials you need to plan your next vacation in one place, be it the best places to stay or the most popular food in the area.Once you have decided your next destination, you can find recommendations for places to stay and eat food. Application brings you top suggestions from popular sources like VRBO and Yelp.

Technology stack included HTML5, CSS, Bootstrap, JQuery, NodeJS, Express, Google Map API, Mocha, Chai. Other tools utilized were Travis CI/Heroku.

Hired as fresh graduate and joined PayPal's Customer Support tools team in Chennai.

➜ Worked as an engineer on small- to mid-sized projects focusing on enhancing PayPals' Customer Support (CS) tools.

➜ Helped analyzing and setting up local (India) development infrastructure and environment for CS tools, to enable faster delivery turnarounds.

➜ Led the bug management for the team ensuring resolution of all the issues teaming up with central issues management team.

Worked as an intern to develop company website (www.hrmining.com) from scratch.