Was responsible for a 30% increase in account recovery success on the website. This was accomplished by Implementing Email One Time Passcode(OTP) as an account recovery method on the website. This feature allows users to recover their information accounts through the use of an email code rather than using an emailed link.

Added FaceId biometric metric capability to the website. This allows users to use their face as a form of login rather than a password.

Released a feature that would allow users to sign out of all active session from a single device and then secure their account. This reduced the amount of account fraud we noticed by 2%

Refactored my teams codebase and local development environment , significantly reducing code bloat and complexity. This in turn lead to a 20 percent faster ticket delivery time.

Taught students programming languages such as React, Javascript, jQuery, ReactJS, and HTML

Worked with databases, server-side languages and libraries like MongoDB, MySQL, Node, Express, and Git

Developed market analysis of PNC and its competitors by merging publicly and privately available Home Equity Line of Credit (HELOC) data and creating visualizations in Tableau.

Increased loan payoff rates by 2% through modeling customer reactions to different payment and contact strategies in Excel.

Created an SQL protocol, that transferred HELOC data from a SAS server to a Hadoop Server. Implementing this protocol allowed employees ,who only had SAE and SQL training, to move data into Hadoop.