During my first year at Meta, I had the privilege of serving as a Deputy to the Chief of Staff within the Facebook Design organization. In this capacity, I collaborated closely with the product design leadership team to identify, develop, and execute strategic objectives and key results (OKRs), as well as drive various organization-wide programs.

Currently, I am leading the delivery of Meta AI programs and cross-functional initiatives within a product design team at Facebook. This role enables me to leverage my expertise in program management, stakeholder engagement, and strategic planning to drive business outcomes and foster collaboration across multiple teams.

Amazon Experience: Launching Buy with Prime

As a key contributor to the launch of Buy with Prime, I played a pivotal role in establishing the operational frameworks that enabled this high-profile product to go to market in May 2022.

In this function, I successfully crafted and implemented foundational mechanisms for the design organization, which enabled the team to scale efficiently and effectively.

Key accomplishments include:

• Developing and implementing standardized cross-functional ceremonies, resulting in improved collaboration and ensuring timely design delivery for testing and launching milestones.

• Establishing a centralized design quality management system, increasing engineering handoff efficiency by 25% and accelerating bug prioritization and resolution by 40%.

• Creating and executing a comprehensive onboarding program, ensuring seamless integration of new team members and reducing ramp-up time by 50%.

As the team grew to 50 people, I continued to refine and optimize these operations, ensuring seamless execution and maximum impact. My experience in setting up and scaling operations has equipped me with a unique understanding of what it takes to build and maintain high-performing product design teams.

Buy with Prime

https://buywithprime.amazon.com/home

Program Management Experience at Mendix

As a seasoned program manager, I successfully defined and managed strategic programs that supported the growth and success of Mendix's product design and brand design teams. My expertise in program management enabled me to drive business outcomes, foster collaboration, and ensure seamless execution across multiple company-wide initiatives.

Key accomplishments include:

• Defined and managed strategic programs that aligned with the company's business objectives and key results, such as the Product/Brand alignment program and Mendix World for two consecutive years.

• Established quarterly goals for the design organization as part of the design management team and set up operations to drive accountability and meet these goals.

• Led operations that supported creative production, education, and distributed collaboration within a team of 10 designers, promoting efficiency and productivity.

• Facilitated internal connections that supported problem-solving and information distribution between multiple teams, fostering collaboration and knowledge-sharing.

• Drove strategic partnerships with external vendors, ensuring successful collaborations and outcomes that enabled our design team to work efficiently.

• Established ceremonies that supported focused, healthy, and successful teams, driving business results and employee satisfaction.

• Collaborated with cross-functional teams in content strategy, UX research, and front-end development functions, ensuring integrated and effective solutions for product launches and the launch of our design team website.

https://www.mendix.com/

Design Program Manager Experience at United Way

I played a key role in driving strategic planning efforts and optimizing design processes to achieve business objectives. My expertise in program management enabled me to identify areas for improvement, implement process enhancements, and lead high-performing teams to deliver exceptional results.

As someone who is deeply passionate about philanthropy and making a positive impact on communities, I was particularly drawn to this opportunity at United Way. The chance to leverage my skills and experience to support the organization's mission and drive meaningful change was truly special.

Key accomplishments include:

• Facilitated an organization-wide audit of design processes to inform strategic planning efforts and drive business outcomes.

• Implemented quarterly planning sessions to ensure programs were aligned with the organization's strategic goals, resulting in improved focus and efficiency.

• Launched a digital tool to centralize intake and production of programs, leading to a 90% adoption and 80% optimization of design operations measured by savings in meeting time.

• Led a team of six in-house talents, plus external freelancers throughout quarterly and monthly programs, ensuring successful project delivery and high-quality results.

• Coordinated research efforts with external vendors to test how brand sentiment influenced donations, providing valuable insights to inform future marketing strategies.

United Way

https://www.unitedway.org/

Design Operations Experience at Moca Cleveland

As a passionate advocate for the arts and non-profit organizations, I was thrilled to contribute my skills and experience to Moca Cleveland. In this role, I identified and implemented processes to improve design operations, ultimately enhancing the museum's ability to engage with its audiences.

Key accomplishments include:

• Identified and implemented processes to improve design operations in service of the museum's audiences.

• Reported monthly performance of digital campaigns and live engagement programs, providing valuable insights to inform future programming efforts.

• Curated recommendations for programming efforts based on programming performance reports, ensuring alignment with the organization's mission and goals.

• Collaborated with the education and curatorial teams to define strategic goals in alignment with the organization's mission, fostering a culture of collaboration and innovation.

https://www.mocacleveland.org/