Drive optimization feature development by developing optimization metrics and goals, metrics, and a dashboard with cross-functional partners for the memory, creating opportunities for compute savings of up to 35%.

Provide continuous planning and operational support for the Codec Avatar calling platform team. Partner with XFN teams from OS, app engineering, and product management to prioritize the most impactful work to achieve feature release milestones with limited resources.

Launch internal productivity feature within the Avatar calling platform, taking this feature from at-risk to launching within 2 months of inheriting the project.

Led cross-functional bug burn-down initiative to improve platform stability, achieving 3 days of zero blocker launch criteria leading up to demos with senior Meta leadership.

Streamline and oversee cross-functional API review programs to ensure sustainable, scalable OpenXR software development.

Led the creation of quarterly and annual program roadmaps using Advanced Jira, collaborating seamlessly with international teams to ensure accurate progress tracking and completion of director-level goals.

Managed the audio middleware team commitments to bi-quarterly software releases, overseeing deliverables from cross-functional teams across 4 international and US locations. Tracked dependencies on device and feature release schedules and provided strategic and timely risk assessments to leadership, resulting in notable improvements in release fulfillment from 75% to 93% within two quarters.

Drove a 50% reduction in defects through a targeted effort, achieving performance goals and significantly enhancing customer experience metrics. Employed analysis of bug report data to identify root causes and implement corrective measures.

Triaged customer feature requests, employing a strategic approach to identify versatile solutions. Successfully achieved a unified product across platforms under strict time and budget constraints, collaborating closely with Principal Engineers to optimize engineering output. This approach allowed for scaling with minimal resources.

Manage lab operations for 10,000 square feet of Alexa Device software labs and annual lab budget of $1 million

Lead cross-functional initiative to Increase operational capacity by 50% in labs by assessing opportunities for improvements in infrastructure and automated test strategies

Key advisor to senior leadership creating long-term solutions for systemic issues, launched weekly meetings to review proposals for automated solutions to reduce infrastructure-related test failures, followed up with daily meetings with developers and QA technicians to track progress resulting in increasing the infrastructure reliability from 75% to 96%

Drive execution of Business Operations programs and projects such as communications, tracking goal-setting, process improvements, and yearly budgeting and planning activities in partnership with cross-functional teams

Drive the onboarding of 12 new echo family devices to QA test beds and automated test infrastructure by working cross functionally with engineering, product, and test teams to reduce total on-boarding time from 45 days to 31 days

Complete lab optimization initiative ahead of schedule by leveraging proper resources and tools to reduce annual operations budget by 20%.

• Plan, implement, and follow-up on projects relating to infrastructure functions including installing audio chambers, updating storage equipment and work surfaces, and organizing prototype and lab material.

• Lead development of processes and procedures for lab installations, work with cross-functional teams to ensure processes are implemented properly and follow-up to improve as necessary