• Enabled 22% revenue growth and 15% adoption increase by designing and shipping 5 new core app module UI and interaction screens.

• Redesigned 100+ web app pages by building reusable components across multiple product offerings.

• Increased development velocity and iteration speed by adopting and customizing the Webpixels design library as the new Design System—creating over 300 custom components including accordions, filters, tables, and modals.

• Drove visual consistency across the product suite by applying this design system to 5 internal and 2 third-party product UIs, shaping the look and feel of all ServiceTrade products.

• Identified product pain points from stakeholders and key customers, prioritizing UserVoice requests and validating design concepts through virtual roundtables.

• Explored and implemented AI-powered workflows to accelerate design iteration, streamline asset production, and improve user feedback analysis.

• Recognized internally for being at the forefront of AI adoption—testing and integrating emerging AI tools into daily design practice.

• Helped close a $2.5M seed round by designing early MVP demos for VCs.

• Helped win 1st place and $25K seed money by creating a prerecorded product demo during Lightship Capital’s Twitch Pitch Season 7 finale.

• Reduced cognitive load and time-to-task by 20% for manual fraud transaction reviews by revamping the suspect order queue workflow and restructuring data display.

• Built Kount’s new Material UI design system from the ground up, including full documentation—adopted as the foundational system across the entire product umbrella.