Experience
2025 — Now
2025 — Now
New York, New York, United States
Building a next-generation financial risk analysis platform to replace a decades-old system. Working on real-time processing of millions of data points per hour, enabling large-scale risk modeling and analysis.
Contributions span regression validation testing improvements, data interfaces between legacy and modern systems, regulatory compliance services, API design, service integration, and high-throughput data model updates. Tech stack includes Java, Spring, Kafka, Redis, OpenShift, Jenkins, and microservice architecture.
This role deepens my experience in real-time analytics, distributed systems, and regulatory-driven software - skills valuable in complex, data-heavy domains of technology.
2024 — Now
2024 — Now
New York, New York, United States
Tech Lead on multiple Scrum teams, delivering both greenfield apps and major enhancements to large, established codebases. Led development with Angular, Spring Boot, and MySQL across front-end and back-end. Drove test-driven development, performance optimization, and secure authentication. Focused on clean UX and Agile best practices while guiding teams to deliver at scale.
2022 — 2023
2022 — 2023
San Francisco, California, United States
As an accomplished Solutions Engineer, I specialized in providing unparalleled technical support, client training, and issue resolution, elevating user experiences and boosting satisfaction. My role encompassed orchestrating instructional sessions on advanced features and bug resolution, while fostering seamless collaboration with Engineering to drive bug identification, update testing, and feature enhancement through client feedback.
With a consistent track record of leading ticket resolution, I showcased my adept problem-solving skills and efficiency in meeting client needs within set timeframes. I partnered closely with the sales team, addressing intricate technical inquiries, leading user training, and crafting tailored feature demonstrations, thus fueling sales growth and streamlining client onboarding.
My expertise in JavaScript and CSS enabled me to manage a diverse portfolio of client websites and applications, supporting substantial user engagement. I significantly contributed to driving year-over-year event registration growth by ensuring optimal user experiences, optimizing performance, and facilitating seamless interactions. My commitment to innovative solutions and collaborative success underscores my value as a Solutions Engineer.
2018 — 2022
2018 — 2022
Los Angeles, California, United States
I collaborated closely with hotel and external clients, orchestrating impactful events that seamlessly conveyed messages and fostered connections. My role demanded rapid adaptation to changing conditions, transparent issue resolution, and seamless event execution. I effectively handled mid-show equipment failures, swiftly identifying and implementing solutions to maintain event integrity.
In the context of software and technical support, I excelled in configuring and operating events with utmost efficiency and quality. Working in harmony with cross-functional teams, hotel staff, and clients, I ensured seamless communication and orchestrated complex setups across multiple rooms and floors. This meticulous coordination prioritized the guest experience and facilitated effective presenter-guest interactions.
Driven by a commitment to continuous growth, I embraced on-site experimentation with new equipment to stay current with industry technologies and innovative problem-solving techniques. Moreover, I played an active role in team development, sharing knowledge, training new members, and leveraging diverse resources to enhance proficiency with varied equipment and technologies. This multifaceted role showcased my autonomy, attention to detail, and dedication to mastering evolving technologies for optimized event setups and troubleshooting strategies.
2015 — 2018
2015 — 2018
Presentation, Event, and Production Services
As the Student Team Lead in the Presentation, Event, and Production Services (PEPS) department, I played a pivotal role in facilitating seamless operations, providing end-to-end support for students and overseeing a team of approximately 30 members. A central point of contact, I guided students through scheduling, training, and addressed their queries concerning my specialization in events and classroom support. This entailed coordinating communication between fellow students and our supervisors, designing schedules, and planning equipment needs for events. I also assumed a leadership role for higher-profile occasions, ensuring successful execution.
My collaboration with supervisors was instrumental in developing comprehensive training modules and stringent quality standards, enhancing the competency of student technicians. I demonstrated my commitment to accessibility by creating user-friendly documentation for various services and equipment, ranging from Raspberry Pi media players to complex classroom video systems, effectively supporting both students and faculty.
In the realm of technical support, I excelled in providing assistance across diverse domains, including equipment, computer hardware and software, media servers, and web platforms. This encompassed classroom setups, computer labs, and event venues. My proficiency extended to troubleshooting issues, offering hands-on guidance, and resolving technical challenges swiftly and effectively.
Education
Carleton College
Bachelor’s Degree
2014 — 2018
Sea Education Association
C-264
2016 — 2016