• Led creation, design, and implementation (in Typescript, React, Node.js) of enterprise-grade tooling for multiple $20M+ customers to enhance and annotate data, including novel forms of unstructured data. Engaged stakeholders from product and operations teams to build well-integrated and useful systems.
• Designed and built system (in Typescript, React, Node.js) to automatically prioritize work across multiple pipelines to minimize delivery time based on customer priorities, improving delivery time by as much as 50%.
• Expanded existing audit framework (in Typescript, React, Node.js) to enable audit of customer feedback. Enabled near real-time understanding of potential process deficiencies and improvements. Collaborated with operations teams to ensure proper reporting and data integrity.