* Held case management software administrative privileges and assigned usage rights for staff of over 50.

* Trained all new hires in the use of Smart Advocate case management software.

* Troubleshot dozens of Smart Advocate issues every week.

* Helped oversee migration of thousands of case records to Smart Advocate case management database.

* Worked directly under the Head Trial Attorney, on cases valued at up to 8 figures.

* Drafted documents that required minimal attorney revision.

* Frequently worked on projects that were outside the firm’s comfort zone.