Product Leader | Scaling Foundational B2B Platforms & AI-Ready Core Services I lead the product teams responsible for the backbone services of Zendesk—mission-critical shared components (Ticketing, Search, Identity, Auth, and Observability) that power consistent customer experiences for 100k+ global brands.
Experience
2022 — 2024
2011 — Now
Education
University of Oregon
Bachelor of Arts (B.A.), Political Science
1999 — 2003