Built an intelligent customer operations automation platform that reduced inbound support demand by 25% and compressed complex payment resolution time from ~60 minutes to under 1 minute, significantly improving customer experience while lowering operating costs.

Established a scalable experimentation framework enabling continuous optimization across onboarding, conversion, and transaction routing funnels — accelerating data-driven revenue decision making.

Partner closely with Product, Revenue, Finance, and Executive leadership to align platform investments with monetization strategy, margin expansion, and long-term AI differentiation.

Owned migration from legacy processor to modern global payment infrastructure, unlocking $15M+ incremental monthly transaction throughput, real-time processing capabilities, and improved reliability at scale.

Consolidated 20+ fragmented payment workflows into a unified orchestration platform, improving execution velocity across issuing, acquiring, settlements, and financial operations.

Delivered a fully in-house Straight-Through Processing (STP) engine for enterprise clients, reducing end-to-end processing and disbursement cycles to under 2 hours while improving platform take-rate through touchless execution.

Opened the payments platform to non-invoice monetization use cases by introducing flexible payment link infrastructure, enabling customers to support donations, crowdfunding, and lightweight commerce flows while increasing overall transaction penetration.

• Designed and launched an end-to-end Loan Origination & Decisioning Platform processing 50,000+ applications monthly, reducing underwriting turnaround time from 5 days to under 4 hours through automated credit scoring, document verification, and risk-tiered approval workflows.

• Architected a Data Deletion & Compliance Framework across 4 regulatory domains, ensuring full audit traceability for all loan records and reducing compliance review cycles by 40%.

• Built a managed services onboarding architecture for new lending clients, cutting average setup time from 6 weeks to 10 days and enabling rapid portfolio expansion without proportional headcount growth.

• Developed an automated loan validation and reconciliation engine spanning consumer and commercial portfolios, cutting manual review overhead by 15+ hours/week and driving a 60% reduction in processing errors.

• Built end-to-end CI/CD pipelines using Jenkins and Ansible, reducing manual deployment effort by 80% and enabling continuous delivery of loan platform features with near-zero rollback incidents.

• Led modernization initiative that standardized engineering practices across 3 teams, reducing time-to-production for new loan products by 45%.

Senior Technical Lead for a web-based application for initiating commercial FX transaction.

• Designed REST support into the application using Spring MVC RestController.

• Designed modules to automate validation for imported transactions.

• Designed and Developed Split Transaction modules using jQuery for innovative UI.

• Led a team of four developers and guided them in enhancing the development of user-friendly UI.

SEI is a leading global provider of institutional and private client wealth management solutions. The SWP is a web-based platform supporting trading on 131 stock exchanges in 50 countries

• Led and Mentored Java Development Engineers on Statements Web Development team

• Prototyped Asset Allocation module with UI driven by jQuery and JSON while integrating with existing legacy web application framework

• Developed MDBs using JMS to exchange messages between different applications

Knowledge Center - a search engine providing evidence-based health technology assessment reports of new, emerging, and controversial health technologies.

• Configured and Optimized Apache Lucene based search engine to enhance results and features.

• Introduced reactive web applications with JSON and jQuery to enhance the user interface.

• Integrated Survey engine within the product ecosystem