Software engineer on the Martech Leads Engineering team at Avalara. Responsible for all things related to lead analytics and processing for sales, marketing automation, and integrations between our partners and Avalara's marketing systems.

• Redesigned Avalara's lead intake system to an AWS serverless architecture, improving performance, increased sales due to higher conversion speeds, and eliminated technical debt from unnecessary licenses and integrations.

• Developed an automated workflow system using a trained GPT4 model for sanitizing and processing incoming leads, analyze lead data and extract key sales insights from the payload, and scoring leads algorithmically based on sales metrics and profitability.

• Developed an agentic chat application to engage customers on Avalara's website, using a trained model to provide intelligent questioning and understand the client's product needs, as well as curated sales profile based on the customer's intake data.

• Developed robust API systems for automation of lead processing from social media advertisements, gathering analytics data from client-side visitors using Adobe, and integrations with Avalara clients to funnel leads into sales.

• Developed internal administrative tools for campaign managers, providing automated workflow solutions for uploading large csv sales data from Avalara sponsored events and providing analytics.

Responsible for maintenance of internal automation workflow tools allowing customers to easily create and manage workflows for data syncs between eBuilder and customer data sources. Provided consultation for clients looking to integrate with eBuilder or ProCore systems.

Achievements:

Developed a PHP microservice for Facebook that automated workflows to sync data between internal Facebook data sources and eBuilder for project managers, resulting in hundreds of hours reduced per construction project on manual data syncs.

Developed a document turnover application, scheduling automatic workflows between eBuilder and internal client systems with notifications in real-time, reducing manual labor hours and technical overhead for project managers.

Responsible for maintenance of Availity dashboard, Availity microservices that serve data requests from the front-end products, as well as Availity's open-source developer tools.

Achievements:

Developed and modernized Availity's dashboard, resulting in increased performance and lower build times for faster development, addressed accessibility concerns for the platform, and improved user experience.

Developed GraphQL microservices to serve front-end products across the Availity organization, with a focus on improving read/write times and better security measures for protecting consumer information.

Developed a real-time messaging platform within the Availity portal for healthcare providers and payers with a focus on performance and integration with existing Availity services within the messaging system for a better user experience.

Developed courses for students in the US and internationally in various, Laureate owned platforms with a focus on responsiveness and content integrity.

Assisted in troubleshooting and solving problems with technical issues in a course, as well as performing course maintenance when necessary.

Ensured that deadlines were met early with project managers and investors when launching new courses at the beginning of each semester.

Reviewed and processed course content from SMEs (Subject Matter Experts) to ensure the content was meeting its objective for students.

Responsibilites:

Ensured that each course developed was responsive for different browsers.

Tasked with QA duties to ensure every course developed met company standards and provide constructive feedback when a course fell below expectation

Assisted in developing multimedia content for clients in Laureate and from other companies.