Built 0→1 Voice AI Data Platform – Established privacy-compliant infrastructure enabling multiple GenAI product launches (branded assistants, conversational AI, expressive voice systems)

Scaled Operations 30K+ Labels/Week – Designed operating model balancing quality, evaluation integrity, and throughput; established frameworks that unlocked systematic model performance improvements

Delivered $1.1M OpEx Savings – Led build-vs-buy strategy for GenAI audio programs, architecting hybrid model that preserved quality and long-term flexibility

Closed Critical Visibility Gaps – Defined self-service analytics infrastructure across 30+ workflows, enabling real-time Product and Engineering insights that informed launch sequencing

Skills: AI/ML Platform Strategy • Build vs Buy Architecture • Privacy & Compliance • Operational Scaling • Cross-functional Leadership

Pioneered Short Form Video Ads Taxonomy Launch: Defined scope and managed launch of Short Form Video Ads Taxonomy, creating the first video-specific dataset, now a benchmark for video ad understanding across multiple product teams.

Improved Quality Consistency in Ads Content: Achieved a 31% increase in quality consistency through root-cause analysis with engineers, quality specialists, and vendors, aligning with and exceeding volume and quality goals across Search Ads, Ads Content Understanding, and Core Ad Experience.

Language Expansion for Revenue Impact: Successfully expanded language capabilities in Search Ads, achieving 102% event-based revenue, with an impact of $245M by coordinating with product, engineering, and vendor teams for seamless language rollout.

Operational Efficiency in Ads Projects: Reduced average decision time by 6.87% across 18 workflows, resulting in a 14.2% budget savings by collaborating with product and vendor teams to streamline widget interfaces and update project guidelines for greater clarity.

Process Innovation in Self-Triage: Developed and launched a guided intake process for low-complexity bug triage in Search Metrics, reducing engineering support reliance and optimizing workflow efficiency.

Facilitate interactive online project management courses for eCornell, to guide professionals worldwide in mastering project scoping, resource allocation, risk management, and agile methodologies, while providing personalized feedback and fostering collaborative learning.

Drove technical awareness of eComm requirements to address business priorities for key stakeholders by developing ways of working documentation to build consensus and alignment for successful project launches across the entire Beauty and Personal Care (BPC) portfolio.

Managed innovation project plans from ideation to implementation for Pureplay customers by defining scope and timelines required to ensure capability is in place and delegated defined actions to cross-functional teams.

Engaged with business stakeholders on Engineering, Planning, Brand, Finance and Procurement teams to maintain tracking of On-Time-In-Full innovation launches for B2B Pureplay and Omnichannel customers.

Executed key functions in deployment planning processes for dressings category with $1.1 B NSV annually.

Authored process map for direct plan shipment process to mitigate constraints within the distribution center and carrier network, delivering $24MM NSV to key customers including Walmart, Club and C&S.

Implemented process efficiencies by utilizing system capabilities in SAP-APO to collect and analyze data, removing non-value-added activities within the dressings 3rd Party Manufacturing deployment processes.

Collaborated cross-functionally with supply planning and transportation teams to implement best practices and align metrics to profitability targets, successfully reaching above 95% customer service targets year to date.