Transitioned role from PayPal to Tata Consultancy Services, continuing to perform previous functions.

• Continue continuity in managing product development and IT program initiatives.

• Collaborate with cross-functional teams to ensure seamless project execution.

• Coordinate with vendors to align with project goals and timelines.

Led end-to-end deployment of corporate infrastructure standards for new offices, upgrades, expansions, and decommissions. Managed America’s budget for programs ranging from $100K to $2.5M, coordinated with cross-functional teams, ensuring projects met timelines and budgetary constraints, driving IT cost savings. Allocated and optimized project resources.

• Increased decision-making by 15% and data visibility by 30% by creating SharePoint site for document organization.

• Developed and launched Global SharePoint site, boosting efficiencies by 25% through streamlined document updates.

• Orchestrated build-out of 50+ server rooms across Americas, reducing spending by 15% through budget management.

• Enhanced data accessibility by 20% and expedited decision-making by 30% through centralized data repository.

Championed technical engagements with prospective acquisitions, crafting risk mitigation plans for seamless transitions. Formulated strategic IT M&A plans, facilitating prompt integration of critical functions, achieving seamless operational continuity and enhancing business agility imperatives. Led cross-functional teams in discovery processes and integration strategies.

• Reduced email and user file migration integration time by 15% per acquisition through standardized playbooks.

• Led technical due diligence engagements, ensuring 20% faster integration process and minimizing operational disruptions.

• Maintained effective communication with stakeholders, influencing decisions to achieve business outcomes, fostering transparency, and ensuring alignment with strategic objectives.

• Collaborated with third-party cloud providers, executing integration strategies, minimizing system duplication, and reducing company costs by 5% through efficient data transfers.

Delivered senior-level account coverage for SAAS implementations, troubleshooting client issues, and refining change control processes, reducing deployment windows.

• Reduced support efforts by 15% by developing service-based tool for server monitoring and central database updates.

• Established formal change control process, reducing deployment windows 15% and improving overall deployment quality.

• Created web tool for data visibility displaying client deployments, reducing support efforts by 10% through near real-time installation details.