Kuala Lumpur, MY / Newton, MA
• Collaborated with product owners, designers and developers in Agile, Lean UX-led environment. Involved in heuristic and analytics-based evaluations, wireframing, prototyping, product design, user testing and handoff to development.
• Shipped features that enabled non-profits to customize fundraising campaigns on a granular level, and to engage with audiences about their causes and upcoming campaigns.
• Oversaw the redesign of the checkout experience, optimizing for usability and reducing churn; improved mobile conversion rates 150+% YoY.
• Led the development of Booster’s design system; created pattern libraries and assisted with style and copy guidelines. Collaborated with developers to refactor and unify style components, reducing existing design debt.