A self-motivated system thinker exploring design research for social and environmental good.

2021 — Now

2019 — 2021

2016 — 2019

Drove vSphere lifecycle and VMware Cloud on AWS hybrid cloud experience with user research.

Developed programs to scale access to and engagement with users.

2014 — 2016

San Jose

Led end to end user research across Cisco Services, particularly Security and Smart Net Total Care.

Cultivated user experience.

2011 — 2014

Carnegie Mellon University

2008 — 2010

National Chiao Tung University

2006 — 2008

National Chiao Tung University

2002 — 2006