• Contributed to the development and launch of Apple products, including popular consumer electronics, from R&D to production.

• Designed and executed test plans, test cases, and scripts to identify and report hardware defects.

• Partnered with customers to develop and execute hardware testing plans, ensuring top-tier quality and customer satisfaction.

• Created product documentation, including user manuals and technical specifications.

• Identified and resolved hardware issues by coordinating with internal teams, back-end engineers, suppliers, and vendors.

• Addressed and resolved product defects across various manufacturing stages, including SMT and FATP.

• Hands-on experience with station debugging and setup during manufacturing processes.

• Automated and optimized EE SoC testing processes through custom scripts and validation tools.

• Designed and developed manufacturing processes for PLC robotic arms, ensuring efficiency and reliability.

• Diagnosed technical issues and collaborated with customers to implement effective solutions.

• Debugged and troubleshot x86 servers and successfully integrated rack systems.

• Provided technical expertise to Project Managers, contributing to the timely and successful completion of projects.

• Prepared and submitted detailed application reports to management, highlighting key findings and recommendations.

• Conducted on-site installation, repair, maintenance, and testing of equipment at customer locations.

• Built strong customer relationships through exceptional service and effective communication.

• RMA Department Supervisor

• Focus/ take care all RMA process with testing and debug for root cause analysis

• communicate with customer for RMA process and update traveler - follow by RMA process step

• Testing procedure - Digital Multimeter, Oscilloscope, Xmatic, Scorpion, Bench Validation, and read & understand

schematic

• Rework procedure (remove & re-install component for SMT or non-SMT, hand soldering , some machines )

• Written and Created Corrective and Preventive Actions (CAPA) documents for any mistake take by assembly and

solving problem

• documents as required Engineering Change Orders (ECO) for any customer request to the floor

• writing procedures and training assembly personnel

• support RMA assembly line with any issue

• Solve problems with team and communicating with customers

• Prepare project documents as required (SOP, MPI, NPI, machines and temperature profile)

• work and create program with different machines (corner bonding, reflow oven, selective soldering, x-ray, wave)

• support assembly line with any issue

• Perform lean manufacturing techniques by doing time studies, preparing work instructions, analyzing the work

methods, re-layouting production line, and training operators for cost reduction. Build up production database for

various functional areas for planning and cost analysis

• Created parts data files and analyzed customer Gerber and BOMs files to determine final PCBA layout. Ensured that

each component placement was accurate before starting the production. This tasks improves the efficiency of the

PCBA production

• Assisted with offline setups and processing procedures before the manufacture of PCBA

• Written and Created MPI to pass the document control

• Operated alongside Surface Mount Technology (SMT) and Mechanical Box Build lines operators to efficiently

manufacture PCBA / Box build and components.