Experience
2020 — 2022
2020 — 2022
Mixed Reality
• Helped with implementing the pipeline that takes 360 video recordings and turn them into AR/VR artifacts.
• Fixed security issues in the Mixed Reality Capture service.
• Worked on developing a stable and scalable capture service for new and existing customers.
Azure Front Door
• Spearheaded the offering of a new service “Private Link” to Azure Front Door customers.
• Worked on transitioning the Azure fleet from Windows/IIS to the new Linux/nginx infrastructure.
• Worked on designing the back-end code base and infrastructure, in addition to user-facing frontend designs.
• Worked with design teams to improve the product and improve user experience to drive conversion
• Worked with infrastructure teams to orchestrate deployments to Kubernetes clusters.
• Worked regularly with customers to show case the new offerings and ensure that user experience delivered met expectations.
2018 — 2018
2018 — 2018
• Developed internal jobs tools to help managers fill their headcount.
• Developed applications to help new hires match with teams, and for existing employees to move teams.
• Worked on intergations with Workday.
• Spearheaded a new project to increase the granularity of user permissions through ACLs.
2012 — 2017
2012 — 2017
• Built the website and technical infrastructure from the ground up to reach $5M GMV.
• Built roadmaps, processes and technical infrastructures across all departments.
• Led the efforts to hire, build and motivate the engineering team.
• Led the efforts to build in-house applications to manage inventory, handle large-volume logistics, track financial data and other ERP systems.
• Led the migration efforts from Heroku to AWS and Google cloud.
• Led the efforts to implement a product classifier to identify and predict a product’s category and weight based on product’s keywords and images.
• Helped develop performance plans, self-improvement roadmaps and scheduled one-on-ones with direct reports.
• Worked on a variety of technologies and languages such as Ruby on Rails, ElasticSearch, jQuery, PostgreSQL, Python, React and React Native.
2013 — 2016
2013 — 2016
• Responsible for the development of new applications and processes in ServiceNow to meet every client's needs.
• Specialized in building CMS sites, Knowledge base process and workflow, Request Catalog and Asset Management.
2010 — 2012
Responsible for the development, administration and maintenance of Ohio State's ServiceNow instance. Provided hands-on experience with the development of the ITIL processes (Incident, Problem, Change and Knowledge Management) and the Self-Service portal for Ohio State's Students, Faculty and Staff. Implemented a User Interaction-driven Software Asset Management solution for the members of the university.
Education
The Ohio State University
Bachelor of Science (B.S.)
2009 — 2012
Arab Academy for Science, Technology and Maritime Transport
2004 — 2007