Redmond, Washington, United States
As a Software Engineer for Xbox Player Support Experience team, my most recent work included cloud-native migrations and modernizing backend systems. Key aspects of this experience include fully migrating legacy workflow services to Azure Durable Functions. This initiative resulted in built-in auto-scaling, pay-per-use cost savings, improved telemetry, and the elimination of single-point failures across critical pipelines. I acted as the subject-matter expert for the XIP Jobs system, which involved merging over 100 pull requests, performing more than 200 code reviews, and resolving over 50 live-site incidents during 20+ on-call rotations. During each migration, I redesigned user interfaces, introducing a component-based React pattern and establishing the coding standard now used across new XIP jobs. I also participated in integrations with various organizations within the company. This work involved defining secure authentication contracts and data flows that reduced partner onboarding time. To improve engineering practices, I created reusable tools, such as a Durable-Functions helper library, to streamline developer workflows and save engineering time on subsequent migrations. Additionally, I introduced two-tier dev-spec templates that cut late-stage review churn by approximately 40%.