• Led the development of Burq Dashboard, Core APIs, and Internal Dashboard, enhancing op-
erational efficiency and streamlining delivery service management.
• Designed and introduced a billing system that replaced per-delivery payments with consolidated
biweekly and monthly statements. This simplified financial processes, enhanced cash flow for
merchants, and cut down payment-related disputes by 40%.
• Supervised and mentored junior engineers, onboarding new team members, and elevated code
quality by conducting thorough reviews and implementing best-practice guidelines; empowered
team members to adopt improved coding standards, resulting in a 50% decline in critical bugs
identified during testing phases.
• Developed SwiftShift data migration framework, leveraging AWS SQS to optimize data trans-
fers. This significantly minimized database load, accelerated the migration process, and boosted
system scalability, ensuring seamless and efficient data transitions.
• Redesigned the Proof of Delivery (POD) system to store delivery images permanently, ensuring
merchants retained access to critical proofs even after providers deleted older images.
• Launched multi-stop deliveries, allowing merchants to schedule multiple deliveries together.
This innovation refined the routes of the riders, slashed delivery cost by 50%, and amplified oper-
ational efficiency.
• Built analytics APIs to provide merchants with insights into top stores, locations, spending,
savings, and preferred delivery providers. This equipped merchants with data-driven decision-
making tools and strengthened their operational efficiency.