7 years designing products & UX Years into a Crier I thrive in ambiguity and streamlined experiences, clarifying ambiguity, rapidly ideating concepts within constraints, and thinking beyond to deliver comprehensive and scalable solutions.

Experience

MetaSenior Product Designer

2023 — Present

Menlo Park, United States

Empowered businesses to engage with customers and gain qualified leads with Meta business messaging (Messenger, WhatsApp, Instagram DM). Focus surfaces - Meta Business Suite, Facebook Ads Manager, Ads Manager.

GoogleUser Experience Designer

2021 — 2023

Mountain View, United States

Evolved ad listing format, improved ad experience for users with accessibility needs, shipped MVPs, prioritized experiments, and collaborated with designers to create aligned experiences.

Raleigh Association for Visually Impaired PeopleDesign Lead

2022 — Present

Menlo Park, United States

Led project on accessible tools design with WCAG study, mentored designers on UI/UX design, product strategy, and accessibility design.

RevelationUX/UI Designer

2020 — 2021

Washington DC-Baltimore Area, United States

Streamlined appointment booking portal, client-facing role understanding business problems, shaping solutions, and collaborating with cross-functional stakeholders.

E*Today, Triangle Studio, Royal ImageUX/UI Designer

2017 — 2019

Taipei, Taiwan

Completed 30 projects driving responsive websites, reinvented CRM tool and project tracking systems, built design systems for B2B & UX team.

Education

Carnegie Mellon University

Master of Integrated Innovation for Products & Services

National Taipei University of Education

Experience+1

Education

Master of Integrated Innovation for Products & Services

Bachelor of Art & Design

Experience