▪ Work with application development clients to understand technical needs and help deliver them ensuring faster time to market

▪ Work with infrastructure stakeholders and process managers to understand so as to improve the process through various means, including automation

▪ Worked with Power Bi to consume and automate repetitive manual reporting

▪ Regularly interfaced with application development clients and senior infrastructure stakeholders on a variety of release and delivery projects

▪ Implemented and managed release management tool to consolidate, track and improve application deployments resulting in reduced deployment times, reduced incidents, and improved transparency and reporting

▪ Built a reporting portal using Spring Boot (backend) and Vue.js (frontend) frameworks allowing for self service insights allowing teams to optimize and improve quality of service

▪ Worked directly with various client development and infrastructure teams to collect and track requirements, groom demand backlog and manage tasks to successful delivery

▪ Researched and addressed missing business and technical requirements by defining deliverable’s for vendor and users

▪ Ensured various documentation were up to date on SharePoint and Jira, including technical documents and user guides

▪ Managed and tracked work requests using ServiceNow and Jira for IT resources

▪ Collaborated and aligned resources for quality testing of application releases

Trained in:

• UNIX

• SQL & PL/SQL

• Java Core Fundamentals and Key Tools (Eclipse, SVN)

• JUnit, TDD, UML, and Object Oriented Principles

• Java Core Fundamentals and Key Tools (log4j, Mockito, Maven)

• Java Core (I/O & Multithreading)

• Data Access using JDBC, JPA