Led the adoption of AI-first design workflows by integrating Cursor AI and Claude into daily processes — leveraging AI to generate component code, refine design system tokens, and automate accessibility checks, reducing design-to-development handoff time by approximately 40%.

lead the design of a broad range of app features, driving innovation in user experience and product usability and accessibility. Worked on Contacts management, Calendar, Integrations and the mobile unified communication app.

A great learning environment that allowed me to acquire several leading industry certifications, Cursor AI, Pendo Product-led, Design for Accessibility (WCAG 2.2) and Google UX design.

• Leading UX efforts across multiple CFS projects: Cash at store app, Direct Deposit app

• Driving discussion and activities, while participating in delivery, planning and coordination efforts.

• Determine overall direction by identifying the experience pain points and design opportunities.

• Present a set of UX design solutions using established UX techniques and deliverables

Contracted as Senior UX Designer at The University of Southern California’s (USC’s) Information Technology Services (ITS) to work on 5 projects OLF, GRS, WebReg, FAST and Oasis.

• Work with the User Experience Lead and Product Managers to translate complex business requirements and user goals into intuitive user interfaces and interactions.

• Create user journeys, personas, wireframes, interactive prototypes and the mobile user experience.

. Build a unique user experience storyboard to help understand the users and shape the product strategy, visualize user journey to keep a consistent user experience across all projects.

Responsible for user experience design, information architecture, interaction and visual design, prototyping and user testing across web and mobile products for Zojirushi, JNTO, Mazda and Morinaga

• Conceptualized and managed the firm's marketing materials.