Originally hired at Revacomm, which was later acquired by IntelliBridge and subsequently by Agile Defense.

• Redesigned and shipped a US Air Force mobile scheduling platform, leading to a 2,440% increase in adoption – growing from 5 to 127 users by improving navigation, streamlining workflows, and enhancing accessibility

• Designed and shipped a full-scale design system in a fast-paced environment, reducing design turnaround time from 4 days to 1 day and components from 357 to 73

• Spearheaded the design system onboarding rollout to 15 product team members, achieving 100% adoption across 3 teams and currently overseeing the design system governance

• Led the redesign of 20+ scheduling platform core pages, improving accessibility, and feature discoverability, leading to overwhelmingly positive user feedback and increased efficiency in scheduling workflows

• Designed an innovative AI-generated feature on a 6,000+ monthly user app to help pilots schedule critical missions

• Created user-friendly how-to guides to help users smoothly onboard to the platform, receiving positive stakeholder feedback

• Recruited and conducted on and off-site user interviews, user testing, and observational studies to 100+ participants, including major USAF stakeholders

• Designed and shipped a new onboarding flow to double conversion rate by 2x in collaboration with PMs, engineers, cross-team designers, and product marketers

• Redesigned and launched a settings page for improved user scanning

• Researched and made data-informed decisions on invite user email designs and activation screens to increase user retention by 2x

• Introduced designs for an overage policy to alert users through banners, modals, and warnings to decrease company costs

700+ hours of hands-on course material, with 1:1 industry expert mentor

oversight, and completion of 4 in-depth portfolio projects. Mastered skills in information

architecture, sketching and wireframing, prototyping and testing, eCommerce and

browsing, persuasive and anticipatory design, gamification and behavior change,

dashboards and data design, social media and messaging, and product lifecycle.

AirLuum

An industry design team project with stakeholders. A platform for families to share their children's lifetime memories to be passed down for generations through text message, voice memo, pictures and videos. There is a bitcoin savings fund earned through a referral program. I was on a team of 5 other designers and 2 stakeholders to redesign the mobile app platform.

Groove

A personalized music app with listening parties where users can video and voice chat together with songs in 8d audio - a 360° surround sound, live performance effect. Improving the pandemic-caused loneliness using the social and mental impact of music. There are free and premium plans. I conducted primary user research, user interviews, ideation and sketching. The wireframes and hi-fidelity user flows were designed and prototyped on Figma and Protopie.