+10 years in the design industry, creating products, services and spaces that excites, empowers, and educates people. I've spent the last 6 years working on complex enterprise, financial and compliance designs focusing on E2E system experience.

Experience

ServiceNowStaff Product Designer

2025 — Now

San Francisco Bay Area

Building AI-Native E2E CRM Experience

GoogleSenior UX Designer

2021 — 2025

San Francisco Bay Area

Payments Platform:

Billing & Identity & Tax experiences for Enterprise / Business users.

Strategy, design system, product.

GoogleUX Designer

2018 — 2021

San Francisco Bay Area

Payment Platform: Focusing on tax, global and compliance experience. Creating solutions that fits business, user and government needs.

G-Suite Enterprise: Focusing on data security and classification through admin and consumer experience.

Sprint master. A11y advocate. Culture and Community advocate

ReplateProduct strategy and design advisor

2020 — 2022

Oakland, California, United States

Macy'sUX Designer

2017 — 2018

San Francisco Bay Area

Redesigned and converted legacy infrastructure to responsive layout for shopping cart for both Macys.com and Bloomingdales.com

Product resulted in an 18-22% increase in Cart to Order conversion, a 4% reduction in cart abandonment YoY, a 20% reduction in time-to-interactive for the customer, as well as higher customer satisfaction scores

Part of the DSM team.

Redesigned and shipped omni-channel experience for buy online ship to store/pick up in store.

Education

University of California, Berkeley

Bachelor’s Degree

Harvard Business School Online

Business Administration and Management

2020 — 2020

Experience+8

Education

Bachelor’s Degree

Business Administration and Management

Experience