• creating competitive analysis reports and visualizing data insights in an agile environment

• utilizing tools like Excel, Figma, and more to conduct surveys, collect data, and analyze research materials

• virtually communicating with a remote, international team

• Experience in object-oriented programming; developing, and debugging code; designing interfaces; and building efficient business solutions in an Agile Environment.

• Worked with remote teams of 5 to 10 using Slack, Zoom, GitHub, in order to show them how to meet deadlines and requirements for projects utilizing React and Redux on the Front End.

• Tutor UX Design and User Interface Engineering students one on one daily thru curriculum involving HTML, CSS, Javascript, Node.js, React, and Redux.

Communicate with internal teammates, clients, and account managers about services and trends

Resolve customer inquiries and exceed service delivery standards, completing tickets at 125% of daily target

Utilize CRM and eCommerce software including Zendesk, Shopify, Freshdesk, StitchLabs, Recurly

Support management by leading training sessions and creating training materials

Successfully working in a fast-paced remote environment using platforms such as Slack, Zoom, Skype, GoogleDocs, GoogleSheets, etc to communicate with cross-functional teams

Provide social media services to our clients