• Build and manage a pipeline of growth opportunities within our existing customer base, focused on helping auto shops get more out of Shopmonkey

• Identify and align newly released features, tools, and add-ons with each customer’s specific goals and workflows

• Drive adoption of high-impact solutions like CRM, Marketing Suite, and workflow automation to improve retention, revenue, and efficiency

• Collaborate with Product, Support, and Success teams to surface feedback and deliver best-fit recommendations

• Empathize with shop owners and managers to understand operational pain points and recommend tools that drive measurable improvements

• Proactively uncover upsell and cross-sell opportunities by analyzing product usage and business goals

• Deliver tailored, consultative value-based conversations that help customers scale and succeed with Shopmonkey

High-quality lead generation, pipeline management, and mentoring SDRs. Proven expertise in qualifying leads and setting strategic appointments. Dedicated to driving Amazon success., Dedicated Sales Development Representative at a leading e-commerce and Amazon marketing management firm. Proficient in generating high-quality leads and executing impactful cold outreach strategies. Leveraging advanced CRM tools to streamline processes and drive meaningful client interactions. Committed to fostering growth for businesses in the competitive online landscape.