• Built and maintained automated test suites that reduced manual testing effort and enabled early defect detection, saving significant time and cost.

• Mentored and onboarded new QA hires, improving team’s proficiency in testing methodologies and best practices.

• Integrated and optimized regression test suites within CI/CD pipelines, accelerating release cycles and improving deployment reliability.

• Analyzed test results to identify and prioritize critical defects, providing clear, actionable feedback that improved resolution speed.

• Contributed to code reviews, strengthening overall code quality and highlighting potential testing risks early in development.

• Evaluated and integrated new QA tools and frameworks, reducing maintenance overhead and improving test stability.

• Monitored test coverage and addressed gaps, ensuring comprehensive testing across diverse product areas.

• Created reports and dashboards to show test coverage, defects and release status, and shared results clearly so teams and leaders could take action.

• Led efforts to stabilize the automated regression suite by identifying root causes of test flakiness, prioritizing fixes, and partnering with engineers to ensure consistent, reliable CI results and uninterrupted feature delivery.

• Increased QA team efficiency and test quality by leveraging AI-assisted tooling, primarily Cursor, to guide test design, speed up debugging, and improve automation maintainability across the test framework.

• Owned QA for web and mobile applications with GPS and QR-code integrations, delivering smooth and reliable customer rollouts.

• Built automated end-to-end tests that reduced manual testing and increased the reliability and accuracy of data collection.

• Designed and maintained test plans, cases, and defect reports, ensuring full traceability from requirements through release.

• Partnered with distributed product and engineering teams to triage defects, validate features, and ensure on-time releases.

• Created SQL queries and API tests to verify data accuracy, reducing production defects and integration issues.

• Led efforts to implement best QA practices across teams, improving development standards and overall product reliability.

• Analyzed production data, user behavior, and client feedback to find hidden defects and drive higher-quality releases with better client experiences.

• Contributed to multiple successful product launches with minimal critical defects through rigorous testing and collaboration.

• Led design and execution of test plans and test cases, ensuring thorough coverage of requirements and identifying potential risks.

• Interacted with business analysts and developers in requirements analysis, design reviews, testing, and creating documentation for applications developed in an Agile environment.

• Integrated continuous integration and delivery (CI/CD) pipelines to automate testing and deployment processes, ensuring that new code changes are thoroughly tested before being released.

• Conducted smoke, functional, and system testing of various web applications.

• Conducted GUI testing in various browsers to make sure each application has browser compatibility.

• Created and executed test cases and logged defects in Bugzilla and Jira.

• Maintained and improved execution of automated test cases using Java and Selenium WebDriver.

• Retested defects when the fixes were available and followed up on defects until resolution.